Beginning in early July with Firefox 39's release, the Help Desk software ServiceDesk Plus would not load. It cited a security issue with SSL using a weak ephemeral Diffie-Hellman key. "Secure connection failed" More recently Safari on OS X 10.10 and 10.11 has been causing a similar issue with the error message: "Website Security Issue Safari will not open this … [Read more...]
How to fix input lag in games on Windows 10
Windows 10 is supposed to introduce a large step forward for gaming with DirectX 12 but why is it introducing a strange input lag for some games? Lag in gaming is typically tied to network performance but in some of the reported cases offline or single-player games are being affected by this delay between input and on-screen response. StarCraft II is one of the games often … [Read more...]
Windows 8: “Windows Update needs your help!”
On Windows 8/8.1 and Server 2012/2012 R2, you might encounter the message popping up: "Windows Update needs your help: Windows Update hasn't been able to check for new updates for the last 30 days. Go to Windows Update to resolve this issue." You might receive this message for a variety of reasons, many of them intentional. You might have Windows Update automatic updates … [Read more...]
Where to find the results from a scheduled Chkdsk
Chkdsk is the command to check and repair a disk for bad sectors, unindexed files, and other drive issues. It requires being run from an elevated Command Prompt (run as Administrator) If a drive is in use, you will not be able to run Chkdsk on it until the next reboot where the volume can be scanned and repaired before Windows is loaded. If you try to run a Chkdsk on an in-use … [Read more...]
Microsoft KB Support articles are blank
For the past few days, you may have run into a brick wall while searching for Support articles from Microsoft. Their Knowledge Base articles have been rendering blank pages and jumping straight to the survey to ask if you found the information useful. Even better, you might have experienced the pages timing out or returning IIS errors. After enough refreshes, the page might … [Read more...]