Today's odd problem comes from the Super User forums. User void.pointer reported that they were unable to preview or install fonts on Windows 10 x64 Pro. When you right-click on the font and choose Preview, it gives the error: "The requested file [font path] is not a valid font file." Upon trying to install the font, they receive the error message: "Cannot install [font … [Read more...]
How to install an older version of Adobe Flash Player
Given the frequent updates and security vulnerabilities with Adobe Flash Player, I would always recommend running the latest version of Flash Player. However, there is the rare instance where you need to test something out. Such was the case recently with a client. A web-based application that they use for monitoring had stopped working recently and one of the applications that … [Read more...]
Using the Office Configuration Analyzer Tool to troubleshoot Microsoft Office
Microsoft updated the Office Configuration Analyzer Tool to version 2.1 in late July and I happened to have an individual contact me about Outlook issues recently. It seemed like a great opportunity to test the updated tool out. The Office Configuration Analyzer Tool, frequently referred to as OffCAT, allows you to select a Microsoft Office Product and check it for common … [Read more...]
Blackboard Collaborate unable to load PowerPoint on OS X 10.10
Blackboard Collaborate (formerly from Elluminate) allows online learning in a virtual classroom. Instructors are able to present material and discuss it with attendees in the classroom, just like a physical classroom. PowerPoint presentations from Microsoft Office are commonly used for the presentations and you simply import the content. In Blackboard Collaborate, you simply … [Read more...]
Amazon.com crashes Firefox and Safari
Since early August, visitors to online retailer Amazon.com have been complaining about the website causing Firefox or Safari to crash on Mac and Windows with some instances being bad enough to cause a Blue Screen of Death (BSoD). The company has not yet responded to the complaints that continue to pile up on the Amazon feedback forum, Firefox's bug tracker, and the Apple … [Read more...]